Excerpts from Wallis Companies Newsletter
The Balanced Scorecard Year End Recap
by Mark Martinovich, Chief Operating Officer
We have just completed one of the best years in our company’s history! My sincere appreciation to everyone for their efforts during the year. Without a doubt, our 8 respective scorecards tell the story behind the success for the year. This year has been especially gratifying when you take into account the tremendous industry pressure we have faced, combined with the fact that we rolled out two brand new scorecards.
For the first time in our company’s history, we are poised to have 7 out of 8 scorecard teams exceed their targets at year-end! Another fantastic accomplishment! Here is a brief summary of each of the division cards highlights for the year.
Great River Wash:
Thanks again to everyone for all the efforts this past year. We have very high expectations for the coming year, so please take the time to get involved with the scorecard process and make sure and ask questions if you are unsure of something. For all those in touch with our customers each and every day, a special thanks for taking such great care of our customers! We are winning the battle each day by gaining more and more customers from our competition.
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