What Is The BSC


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The Balanced Scorecard is a framework that helps organizations translate strategy into operational objectives that drive both behavior and performance.

The Balanced Scorecard is a tool with a number of applications that can be tailored to the situation.  It can significantly help:

  • Clarify the vision
  • Gain consensus and ownership on strategy
  • Align the organization
  • Integrate strategic planning
  • Drive effective resource allocation
  • Improve management effectiveness

Using the Balanced Scorecard will help position your people to build strategic capabilities for delivering customer satisfaction and driving financial results to meet your stakeholders expectations.

A good Balanced Scorecard will tell the story of your strategy and include:

  • Executive Involvement
  • Cause and Effect Relationships
  • Performance Drivers
  • Links to Budget and Financial
  • Change Initiatives


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